State consumer protection agencies
For Non-Ohio Residents enrolled in Online Programs and Courses
All online students should attempt to resolve complaints with the University before they contact their respective state agency. The Policy Register entry on “Administrative policy and procedure for student academic complaint” describes the appropriate procedures. The Office of Student Ombuds also provides information and assistance related to university policy, complaints, and grievances.
State agency contact information
| STATE | AGENCY |
| Alabama | Telephone: (334) 242-1998 Fax: (334) 242-0268 |
| Alaska | Telephone: (907) 465-2962 Fax: (907) 465-5316 |
| Arizona | Telephone: (602) 542-5709 Fax: (602) 542-1253 |
| Arkansas | Telephone: (501) 371-2000 ADHE_Info@adhe.edu |
| California | Telephone: (916) 431-6959 Fax: (916) 263-1895 |
| Colorado | Telephone: (303) 866-2723 Fax: (303) 866-4266 |
| Connecticut | Telephone: (860) 947-1801 webmaster@ctdhe.org |
| Delaware | Telephone: (302) 735-4000 Fax: (302) 739-4654 |
| Florida | Contact Ohio Department of Higher Education |
| Georgia | Telephone: 770-414-3300 Fax: 770-414-3309 |
| Hawaii | Telephone: (808) 933-0910 Fax: (808) 933-8845 |
| Idaho | Telephone: (208) 334-2270 Fax: (208) 334-2632 |
| Illinois | Telephone: (217) 782-2551 Fax: (217) 782-8548 |
| Indiana | Telephone: (317) 232-1320 Fax: (317) 233-4219 |
| Iowa | Telephone: (515) 725-3400 Fax: (515) 725-3401 |
| Kansas | Telephone: (785) 296-4917 Fax: (785) 296-7052 |
| Kentucky | Telephone: (502) 573-1555 Fax: (502) 573-1535 |
| Louisiana | Telephone: (225) 342-4253 Fax: (225) 342-9318 |
| Maine | Telephone: (207) 624-6600 Fax: (207) 624-6700 |
| Maryland | Telephone: (410) 260-4500 Fax: (800) 974-0203 |
| Massachusetts | Telephone: (617) 994-6950 Fax: (617) 727-0955 |
| Michigan | Telephone: (517) 373-1820 Fax: (517) 373-2129 |
| Minnesota | Telephone: (651) 642-0567 Fax: (651) 642-0675 |
| Mississippi | Telephone: (601) 432-6198 Fax: (601) 432-6225 |
| Missouri | Telephone: (573) 751-2361 Fax: (573) 751-6635 |
| Montana | Telephone: (406) 444-6570 emorrison@montana.edu |
| Nebraska | Telephone: (402) 471-2847 Fax: (402) 471-2886 |
| Nevada | Telephone: (702) 486-7330 Fax: (702) 486-7340 |
| New Hampshire | Telephone: (603) 271-3494 patricia.moquin@pec.state.nh.us |
| New Jersey | Telephone: 1 (609) 588-3226 nj_che@che.state.nj.us |
| New Mexico | Telephone: (505) 476-8400 Fax: (505) 476-8453 |
| New York | Telephone: (518) 474-2593 Fax: (518) 486-2779 |
| North Carolina | Telephone: (919) 807-7146 Fax: (919) 807-7164 |
| North Dakota | Telephone: (701) 328-3180 Fax: (701) 328-1255 |
| Ohio | Telephone: (614) 466-2752 Fax: (614) 466-2219 |
| Oklahoma | Telephone: (405) 225-9100 communicationsdepartment@osrhe.edu |
| Oregon | Telephone: (503) 947-5600 Fax: (503) 378-5156 |
| Pennsylvania | Telephone: (717) 783-6137 Fax: (717) 783-6139 |
| Puerto Rico | Telephone: (787) 641-7100 Fax: (787) 641-2573 |
| Rhode Island | Telephone: (401) 456-6008 dgrossman-garber@ribghe.org |
| South Carolina | Telephone: (803) 737-2260 Fax: (803) 737-2297 |
| South Dakota | Telephone: (605) 773-3455 |
| Tennessee | Telephone: (615) 741-3605 Fax: (615)741-6230 |
| Texas | Telephone: (512) 427-6101 |
| Utah | Telephone: (801) 530-6601 Fax: (801) 530-6001 |
| Vermont | Telephone: (802) 828-3135 DOE-EdInfo@state.vt.us |
| Virginia | Telephone: (804) 371-2285 Fax: (804) 225-2604 |
| Washington | Telephone: (360) 753-7869 complaints@wsac.wa.gov |
| Washington, D.C. | Telephone: (202) 442-4343 Alternative Telephone: (202) 442-4465 |
| West Virginia | Telephone: (304) 558-4016 |
| Wisconsin | Telephone: (608) 266-1996 Fax: (608) 264-8477 |
| Wyoming | Telephone: (307) 777-5712 samantha.mills@wyo.gov |